The Service Portal can be accessed by clicking here; it is:
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Integrated in the Service Management Tool
and provides a
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Self-Service User Interface
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Browsing services on offer
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Service health and availability information
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Finding solutions to problems using the knowledge base.
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Reporting Incidents
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Requests for all Services
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Overview of status of outstanding requests and incidents
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Customizable to fit the specific needs of anyone.
Here some snapshots from a prototype from 2010; the current portal still resembles the initial design.

Example service page:

Page last updated on: 30 January 2017 at 17:15